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Some of the RADispatch Features...
Agent/Driver
Status
Update
Delivery
Agent/Driver Availability
Customer Listing
Update Customer
Global Zones/Areas
Global Service Levels
Customer Pricing Matrix
Authorized Callers
Billing Groups
Charts and Reports
and many more...
About RADispatch...
RADispatch was first built back in
1998 as a custom solution for a Courier company that my
wife and I owned. My wife was doing all of the accounting work, and I was running
the
day-to-day
operations of a 24x7 ... Between the two of us, most weeks consisted of over
over
200
hours of
very hard, intensive work. We were using the standard paper systems
that most delivery companies use when starting up. Big tables, littered with
slivers
of
paper representing "runs",
phones and 2-way radios ringing and bleeping, drivers running here and there...
It became increasingly difficult for me to see my wife working so many hard hours
to fulfill MY dream - the frustration of her having to enter payroll and reconcile
billing and driver paperwork every single week. Given all of this, I started
to think about what could be done to help alleviate her having to put in so many
long, hard hours. About a week later, I surprised her with a web-based solution
- RADispatch was born. It allowed for multiple customers, runs with single line
pickup
and
delivery
addresses,
driver tracking, and customer billing.
The original version of RADispatch, back in 1998, consisted
of 1500 lines of source code in 18 files.
Today,
RADispatch
consists of over 252,000 lines of source code in more than 790 files. This number
grows every day as new features are added. We listen to the needs and suggestions
of
our
customers and add new features to RADispatch almost on a daily basis. Our rigorous
regression testing assures that there are no flaws with new features before they
are released.
To use RADispatch, you must have Internet Explorer, Version 5 or above. Netscape
Navigator and others will not work with the RADispatch system. All web interaction
with RADispatch is 128-bit SSL secure (HTTPS).
Hundreds of thousands of deliveries have been processed since the
inception of RADispatch. Our servers are housed in a fully redundant data center
in
downtown Denver. Multiple,
redundant, enterprise class web servers, mail servers, and database servers
bring RADispatch to life. Scheduled maintenance is performed on servers at
regular intervals. Development
and
Testing servers
are
housed at our corporate
offices
in Parker, CO. All of our servers are protected by state-of-the-art firewalls,
both hardware and software based. Information is strictly confidential and
never shared with any entity outside RADispatch.
